Privacy Policy

What we collect

Depending on how you use the site, we may hold:

• The contents of an inquiry you send to a provider, and the contact details you include with it.
• For providers: account details, claim information and the evidence submitted with a claim.
• First-party analytics events about how provider pages are used.

What we do not want

Please do not put health information about a resident or yourself in an inquiry. Inquiry forms carry a reminder not to include private medical diagnoses or confidential health information.

Analytics

We use our own analytics, not third-party advertising or tracking scripts. Pages do not load Google Analytics or similar tools. We record only five kinds of events: a provider page view, a phone click, a website click, a directions click and an inquiry submission.

Raw IP addresses and browser fingerprints are not stored in analytics rows. A pseudonymous session identifier is derived from the date, IP address and browser, and it changes every day, so visits cannot be linked across days.

How long we keep evidence

Documents a provider uploads as evidence for a claim are kept for 180 days after a decision on the claim.

Advertising

This applies when advertising launches. Advertising measurement will count impressions and clicks only, with no tracking of visitors across other sites.

Questions and requests

To ask about your information, email support@licensedcaremn.com.